Simmixo Lashes aim to always provide you with the best possible service for the best customer service and product experience. We do not accept Returns , Refunds or Exchanges on any of our cosmetics due to hygiene reasons

However, if your item arrives damaged and the damage was not inflicted through shipping and the item itself arrives damaged we are open to an exchange . 

All or any enquires regarding Returns,Refunds or exchanges please get in touch with us through our contact us page here on our website

Health & Safety

We are not held responsible for any allergy related issues. If you are unsure about what our products may use please contact us through our contact us page we are happy to get in touch 

Missing/Lost Parcel  

Once your item has been dispatched we are no longer held responsible for any lost/missing parcels. All items are shipped with Royal Mail and proof of postage is kept on file if you have not received your parcel within 7 days of dispatch (inside the UK) please contact us so we can sort this issue out for you.